TERMS AND CONDITIONS

This is a pretty long read but we insist that you read it because it covers a lot of questions you may have regarding our service plus,  you know what to expect.

1)      OWNER’S GUARANTEE

The Owner represents that to the best of his knowledge and belief that the said vehicle is in sound and safe condition and free of any known faults or defects which would affect its safe operation under normal use. All documents will be treated with the confidentiality they deserve unless required by law.

2)     RENTER

The renter agrees that

  1. valid, identification documents will be given to the company for verification processes.
  2. The company reserves the right to rent out a vehicle without giving any reasons.

3)     USAGE OF VEHICLE

The Renter agrees

  1. that the driver should not be under the influence of any type of mind altering drug and/or alcohol.
  2. that the rented vehicle shall be kept secure during the period of rent as far as it depends on them.
  3. that the rented vehicle shall not be used to carry passengers or property for hire;
  4. that the rented vehicle shall not be used to carry passengers other than in the interior or cab of the vehicle;
  5. that the rented vehicle shall not be used to carry passengers in excess of the capacity thereof;
  6. not to use the vehicle to push, propel or two another vehicle, trailer or any other thing without the written permission of the owner;
  7. not to use the vehicle for any race or competition;
  8. not to use the vehicle for any illegal purpose;
  9. not to operate the vehicle in a negligent manner;
  10. not to permit the vehicle to be operated by any other person without the written permission of the owner and
  11. not to carry passengers, property or materials in excess of the rated weight carrying capacity of the vehicle

4)     TERMS OF PAYMENT

A minimum deposit of US$260 (or Malawi Kwacha equivalent at the ruling commercial bank rates) cash or bank certified cheque or direct deposit before taking delivery of the vehicle. Management reserves the right to estimate the deposit based on an estimated rental cost. Any pro-rata payments should be by prior arrangement with the company.

Should the renter default payment within the agreed period, the company reserves the right to use all legal means necessary to recover the payment at the cost of the renter without any recourse to the same.

5)     RESERVATIONS/BOOKINGS

Our service is on first come first serve basis. Reservations will only be confirmed if deposit has been received by the company.

6) REFUNDS

The company reserves the right to refund the clients on a case by case basis.

7)     FUEL

Fuel cost is not included in the rental rates.  Cars may be delivered with fuel and the renter pays for refueling on termination of the rent.

 8)     INSURANCE

Our vehicles are on Third Party Insurance cover. Comprehensive Insurance Cover can be arranged on request 24 hrs before the handover of the vehicle. In case of any accident report to the nearest Police station within 24hrs of the accident and obtain a police report.

Failure to produce a Police report and negligence will result in the hirer being responsible for all costs incurred. The renter is responsible for any loss or damage to the vehicle cased by negligence, road conditions or accident where no other vehicle is involved.

 9)     DRIVER’S QUALIFICATIONS

The renter and authorized driver must be in possession of a valid, unendorsed Driver’s License for a minimum of 2 years and must be over 23 years of age. International license age limit is 20.

10)     BREAKDOWNS AND ACCIDENTS

In the event of a breakdown or accident, the renter should inform the nearest Policy Station within 48 hours and obtain a Police report for insurance purposes.  If breakdown or accident is due to renter’s fault, a charge will be made for recovery and rectification. No other mechanics on behalf of the client is allowed to work on the rental car without the company’s approval.

 11)  CHAUFFERS

  1. Chauffeurs are available at US$10.00 per day during working hours. A minimum of 24 hours notice should be given if a chauffeur is required.
  2. Night allowance is US$20.00 per night and is chargeable if the driver is required to spend the night away from base (Lilongwe)
  3. c.      Overtime for Chauffeurs will be charged after normal working hours (17:00 hrs-07:30 hrs; 12:00 hrs to 13:00 hrs weekends and public holidays) at the rate of US$10.00 per hour. The renter is required to certify the overtime using the forms provided.

12)   CAR RETURN POLICY
Cars rented in Lilongwe are expected to be returned in Lilongwe at the office. If cars are returned at any other point, except by prior arrangement with the company, a charge of US$100 will be incurred by the renter.

Deliveries of vehicles should be made by 08:30 hrs on the agreed day. Late deliveries will attract a charge of a minimum of that particular vehicle’s one day’s daily rate and a maximum of the number of days the vehicle is still with the client. After the first day, the company reserves the right to use all legal means necessary to recover the vehicle without any recourse to the renter.

 13)  GENERAL INFORMATION

  1. Cars are not allowed to cross the borders of Malawi except by prior arrangement with the company.
  2. Minimum rental period shall be one day.
  3. Extension of the rent of the vehicle shall be given 24 hrs notice in advance. A fresh contract form shall be filled.
  4. Terms and conditions are subject to change without notice. However, once the contract is endorsed by both parties, the terms will be binding for that particular period.

Thank you for reading this far.

We look forward to doing business with you.

MANAGING DIRECTOR

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